Booking RCI Properties
Now you’re probably wondering, ‘where do I find all of these properties?’ Well, to browse through the RCI® directory of resorts you just need to:
- Jump onto the Club Wyndham South Pacific Club website www.clubwyndhamsp.com
- Sign in with your Ownership number and password
- Go to the Owner Dashboard and click on the ‘RCI Exchange’ located on the right hand side of the page.
- Accept two terms and conditions pages
- You will be redirected to the RCI® search page, designed specifically for Club Wyndham South Pacific owners – it will show you prices in vacation credits
Hint: ‘Check in’ days are usually Friday or Saturday – although this can vary between properties
Exchange Bookings
There are three different types of exchange bookings that you can do with RCI®. So let’s talk more about this…
Confirm First – Simply means that you confirm a reservation before you transfer your vacation credits into RCI®
- Vacation credits are only deducted after the reservation is confirmed (within three- five business days)
- An RCI® exchange fee and housekeeping fee/token is required
Spacebanking – Simply means you are transferring vacation credits into your RCI® account without making a booking.
Spacebanked credits will have a lifespan within RCI® of two years, which is great for any vacation credits coming up to expire in your Club Wyndham account
Things to note:
- Once you Spacebank your vacation credits into RCI® they cannot be transferred back into your Club Wyndham ownership
- I would personally only recommend to Spacebank if you have vacation credits expiring soon
- We would recommend allowing up to 72 hours for the vacation credits to be transferred into your RCI® account.
- Contact Owner Services on AU1800 850 160; NZ0800 850 160 or FJ 00 800 32 63 to request your Credits be Spacebanked
Instant Exchange – Is RCI®’s discounted option for last minute availability. It will always be for 7 nights’ accommodation worldwide available
- It only requires 3,000 vacation credits – regardless of the location, apartment size and season that you choose.
- An exchange fee and housekeeping service will be charged at the time of confirmation.
- To book you can either go online (as mentioned above) or by contacting RCI® directly on the below numbers
RCI®’s Booking Cancellation Policy
As RCI® is a separate complimentary membership it means that RCI®’s cancellation guidelines will be a little different to the Club Wyndham South Pacific ownership
RCI®’s Standard Booking Cancellation Policy is below
- If you are cancelling an RCI® booking more> than 22 days prior to check in then $75 is forfeited from the exchange fee.
- If you are cancelling an RCI® booking <less than 21 days prior to check in then the entire exchange is forfeited.
Hint: I highly recommend referring to your confirmation letter after you make your booking with RCI® as some resorts have their own cancellation policy.
Highlight the cancellation policy, put it on your fridge, your calendar, or your phone, do whatever you have to do to remember it – It’s vital that you don’t forget and lose your entire exchange fee.
RCI Contact Details
RCI® are available on the following numbers:
Australia: 1300 737 667
New Zealand: 0800 737 667
Fiji: +61 7 5588 9999
