Before you go – Coffs Harbour

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

Club Wyndham Coffs Harbour

** Please note all facilities at Club Wyndham Coffs Harbour are fully operational. Due to social distancing during Covid-19 bookings are required if you wish to use the gym. Free daily activities during school holidays and free hire of sports equipment, pool toys and DVs**

**Coffs External Paint Works: All 3 buildings at Club Wyndham Coffs Harbour Treetops is currently undergoing a full external room paint. During this period elevated work platforms will be present on site and guest may experience some noise disruption or see people working on the outside of their balcony. Guests are to be mindful while driving around the premise, some room access may be required during this period. We are estimating a completion date of 30th April 2022 but is subject to change due to the inclement weather. 

Most facilities at Pacific Bay Resort Coffs Harbour are available to Club Wyndham Owners with the exception of the gym, sauna & Kid’s Club. Bayside Bar & Grill (formerly Charlie’s Restaurant) is open for breakfast (7:30am-9:30am), Lunch (12:00-2:00pm) & Dinner (6:30pm-8:30pm) 7 days. To ensure you continue to enjoy a diverse array of experiences when you holiday in Coffs Harbour, we are currently looking to increase our partnerships with food and beverage outlets through our Lifestyle by Wyndham program, particularly those that offer transport to and from the resort.  Several delivery options are currently available for your convenience and we are working on further expanding these in the near future.

• Reception is open seven days from 7:00am to 11:00pm.
• A $100 deposit or credit card imprint is required upon check-in.
• Sofa beds are best suited for children.
• After turning into Charlesworth Bay Drive, follow the Wyndham signs past Pacific Bay Resort to Reception.
• Owners with mobility issues must request apartments with elevator access at the time of booking, as not all apartments at Club Wyndham Coffs Harbour have elevator access.
• 3-Bedroom Grand and 3-Bedroom Presidential apartments have internal stairs and may not be suitable for families with young children.
• Please note that the 1 bedroom apartments are of compact size and more suited to either 2 adults or 2 adults & 2 children, not 4 adults.
• Please note that maximum occupancy may differ between Grand and Presidential Suites.
• If you are a Privileges member, your holiday groceries can now be ordered through Coles online! Log in to privilegesbywyndham.com with your Owner Number and the same password that you use for online bookings, and then click on ‘Resort Benefits‘ on the top menu for more details.
• Wireless Internet & Movies are available and payable to the resort. This service does incur additional fees and charges, contact Owner Services for more information regarding additional cost. Use of Wireless Internet is limited to five devices at any one time per Wireless Connection. Wireless Internet service is free for Privileges Elite and above owners*. Use of In-Room movies is limited for Privileges Elite and above owners based on tier level benefits. *WorldMark Club Managed Properties only.
• This resort holds Owner Events throughout the year, speak with your resort reception staff for times when checking in.

Parking: Please note each apartment comes with 1 allocated carpark. Guests must park in their allocated spot for the duration of their stay.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges.We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

Free Activities to Owners:

• Mountain Bikes
• Golf Clubs
• Cricket Set
• Boogie Boards
• DVD’s
• In room movies
• Board Games
• Tennis Equipment
• Basketball Equipment
• Pool Equipment

General:

Does your reservation include an apartment move during your stay? The following guidelines apply:

• Guest is responsible for packing own belongings.
• Check out time for the first apartment is 12:00pm (noon).
• Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payabl