Before you go – Golden Beach

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

Clubwyndham Golden Beach

Resort Refurbishment: As we begin major refurbishments to our Wyndham Club rooms, please be aware there will be significant construction noise throughout various areas of the resort which will commence at 9am until 5pm, Monday to Saturday. There will be 1 construction period in 2022 to complete the first 50% of club rooms & 1 construction period in 2023 to complete the remaining 50% of club rooms. We apologise for the noise works during these periods, although we are thrilled for you all to enjoy these beautiful rooms once works are completed. Please see below the refurbishment dates:

• 6th of June 2022 to 4th of August 2022
• 29th of May 2023 to 20th of July 2023

QLD COVID INFORMATION: Please visit: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19 to familiarise yourself with the QLD health recommendations prior to commencing your travel. This includes important information regarding vaccination requirements per the government’s roadmap to reopening.

CRITICAL INFORMATION – MUST READ: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services.

**Covid-19 Risk Reduction Plan Alert: As a precautionary measure, the resort facilities have the below restrictions in place:

– Swimming pool – maximum 20 pax
– Gym – maximum 3 pax, time slots can be pre booked with reception
– Games room – maximum 2 pax
– Tennis court – operating as normal
– Bike hire – operating as normal
– Kayak hire – operating as normal
– Stand up paddle board hire – operating as normal

• Reception operates Sunday to Thursday from 7:00am until 8:00pm and Friday and Saturday from 7:00am to 9:00pm.
• A $100 deposit or credit card imprint is required upon check-in.
• There are a limited of cots and highchairs available and some requests may not be able to be fulfilled. Please call the resort 24 hours before arrivals to confirm request.
• There are no washing machines or dryers located in rooms, however a complimentary communal laundry is positioned on each floor above level two.to
• One-bedroom apartments are not recommended for four adults. Suggested occupancy limit is two adults and two children (under 12 years).
• Two-bedroom apartments are not recommended for six adults. Suggested occupancy limit is four adults and two children (under 12 years).
• Grocery Service: available at selected resorts, click here to find out more.
• Club Wyndham Golden Beach offers limited undercover parking, however onsite parks for trailers, boats, caravans and water equipment are not available.
• The Copper Spoon is a great place to dine.
• Wireless Internet & Movies are available via Lifestyle Panel and payable to the resort. This service does incur additional fees and charges of approx $5-$7 AUD. Use of Wireless Internet is limited to five devices at any one time per Wireless Connection. Wireless Internet service is free for Lifestyle by Wyndham Bronze and above owners*. Use of In-Room movies is limited for Lifestyle Bronze and above owners based on tier level benefits. *Club Wyndham Managed Properties only.
• This resort holds Owner Events throughout the year, speak with your resort reception staff for times when checking in.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Smoking policy:   Smoking is not permitted inside any Club apartment and is permitted on balconies only.  When smoking on a balcony please ensure the room door is closed as you will be liable for any additional cleaning fees if smoke affects the inside of the room.  Please show consideration to other owners and resort guests at all times and make all effort to minimise the effects on others. Thank you.

Chrome Cast – Stream your favourite subscription content eg. Netflix, Disney+, Amazon Prime, Stand etc.

Pets: Pets are not allowed at most Club Wyndham properties.  Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies, or those staying in dog friendly designated units at designated resorts see here for more information.

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

Free Activities to Owners:

• Bike Hire
• Stand Up Paddle Boards
• Kayaks
• Board Games
• DVD Hire
• Fishing Rods
• E-Bike Hire

General:

Does your reservation include an apartment move during your stay? The following guidelines apply:

• Guest is responsible for packing own belongings.
• Check out time for the first apartment is 12:00pm (noon).
• Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.