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Covid-19 Update – A Message from Bruce Harkness
Please see below an important message from Bruce Harkness - SVP, Human Resources and Customer Experience.
Important updates about your club, ownership and resorts during the COVID-19 pandemic. FAQs and more.
Please see below an important message from Bruce Harkness - SVP, Human Resources and Customer Experience.
Club Wyndham South Pacific Frequently Asked Questions (updated 30 March 2020) Q: Are any resorts closed? A: We have made the difficult decision to close all Club Wyndham South Pacific resorts as follows: Club Wyndham Wanaka (closed) Ramada Res
Q: How is Wyndham Destinations Asia Pacific responding to changing novel coronavirus/COVID-19 situation? A: The health and safety of our owners, members, guests and staff is our top priority. We are closely monitoring guidance from public heal





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| Customer Care | customerteam@wyn.com |
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Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/
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