From time to time, the Responsible Entity may make amendments to Club Wyndham South Pacific Governing Documents. Club Owners may view notices of recent changes to these documents here.
New Zealand Offer
This Supplementary Product Disclosure Statement (SPDS) must be read in conjunction with the PDS prepared 30 September 2021 and any other SPDS when an offer is made within New Zealand.
Club Wyndham South Pacific has established Guidelines and Regulations which govern the use and operation of Club facilities. Where the Club owns property within a resort not operated by the Club, Owners are obliged to follow the rules and regulations of that resort. The Club Guidelines and Regulations may be amended from time to time in accordance with the Constitution.
The Club Wyndham South Pacific Resort Directory will keep you informed about resorts with information including accommodation options, seasonality and credit charts.
ASIC Corporations (Time-sharing Schemes) Instrument 2017/272 as amended by ASIC on 12 December 2020 contained provisions that provided relief to responsible entities from the requirement to treat owners equally by allowing an amendment to time-sharing schemes’ constitutions to facilitate hardship withdrawals. The Responsible Entity determined that amending the Club Constitution, to include the hardship provisions, was not in the best interest of Club Owners. Accordingly, there are no provisions in the Club Constitution which permit withdrawal from the Club by an Owner due to hardship however you may rent, lend, gift, sell or transfer your Ownership.
If you are experiencing hardship, contact the Consumer Finance team who can discuss available options with you on the following:
Telephone: 1300 80 160 (AU)
0800 850 160 (NZ)
00 800 32 63 (FJ)
+61 5512 8021 (Intl)
Email: Accounts.Receivable@wyn.com
Mail: PO Box 7493, Gold Coast MC, Bundall QLD 9726, Australia
The Club’s Constitution and the law allow the Responsible Entity (at its absolute discretion) to forfeit Ownership of Vacation Credits in the event of a continuing default regarding:
The Responsible Entity will take the following steps if it forfeits Vacation Credits, in accordance with ASIC Corporations (Time Sharing Schemes) Instrument 2017/272 as amended:
Reservation | owner.reservations@wyn.com |
Finance and levies | accounts.receivable@wyn.com |
Travel Club | travel.club@wyn.com |
Customer Care | customerteam@wyn.com |
Club Wyndham South Pacific ARSN 092 334 015
© 2020 Wyndham Destinations Asia Pacific. All rights reserved.
Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/
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